Guest Service Food Server - Daily Pay & Hotel Benefits

Hei Hotels Inc.; Atlanta (GA); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k matching

Life Insurance

Employee Assistance Program

Discounted room rate

Paid time off

Commuter/parking benefits

Job summary

Courtland Grand Hotel in Atlanta, part of HEI Hotels and Resorts, seeks an enthusiastic server to deliver exceptional guest service in a fast-paced dining setting. You will greet guests, take accurate orders, and ensure smooth service from kitchen to table, while upholding standards and policies.

Ideal candidates bring a professional appearance, teamwork, and solid knowledge of food and beverage service. Opportunities include growth within HEI's diverse properties and benefits package.

Qualifications

• Maintain a professional appearance and manner at all times.
• Must be willing to pitch in and help coworkers as a team player.
• Basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of appropriate table settings, service ware and menu items.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 30 lbs through a crowded room.
• Operate beverage and toast equipment with or without accommodations.
• Establish and maintain effective working relationships with guests and staff.
• Operate a keyboard and learn POS procedures.
• Effective verbal and written communication, adaptable to audiences.

Responsibilities

• Check station before, during and after shift for proper set-up and cleanliness.
• Greet guests in a friendly manner and explain specials and promotions.
• Record order details, repeating back to ensure accuracy.
• Input order into POS to inform the kitchen of particulars.
• Retrieve orders up to 30 lbs, confirm accuracy, and deliver with condiments.
• Abide by state, federal and corporate requirements for serving alcohol.
• Replenish beverages and check guest satisfaction.
• Market and serve desserts or specialty coffees upon request.
• Operate POS procedures to pre-check and close the check.
• Present the check to guests promptly.
• Adhere to attendance rules and be available regularly.
• Perform other job-related duties as assigned.

Skills

Guest service

Team player

F&B knowledge

POS experience

Communication skills

Tools

Point of Sale system

Job description

Courtland Grand Hotel in Atlanta, part of HEI Hotels and Resorts, seeks an enthusiastic server to deliver exceptional guest service in a fast-paced dining setting. You will greet guests, take accurate orders, and ensure smooth service from kitchen to table, while upholding standards and policies.

Ideal candidates bring a professional appearance, teamwork, and solid knowledge of food and beverage service. Opportunities include growth within HEI's diverse properties and benefits package.