Upscale Server at Boutique Hotel | Guest Delight & DailyPay

HEI Hotels; Atlanta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision insurance

Paid vacation and holidays

Life insurance options

401(k) with matching

Employee discounts

Job summary

HEI Hotels and Resorts is seeking a friendly, customer-focused server to provide exceptional service to guests at Kimpton Sylvan Hotel in Atlanta. You will greet guests, explain specials, take and relay orders, and ensure accurate billing while maintaining a clean, well-prepared station.

You will work with a courteous team to deliver beverages, desserts, and promotions, comply with alcohol-service policies, and contribute to a welcoming guest experience in a fast-paced setting.

Qualifications

• Maintain a professional appearance and manner at all times.
• Must be willing to pitch-in and help co-workers as a team.
• Knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of table settings, service ware and menu items.
• Ability to remember, recite, and promote menu items.
• Ability to transport large trays up to 30 lbs through a crowded room.
• Ability to operate beverage and toast equipment.

Responsibilities

• Check station before, during and after shift for proper setup and cleanliness.
• Greet guests in a friendly and courteous manner and explain specials and promotions.
• Record details of the order from guests and repeat to ensure accuracy.
• Input orders into the POS to inform the kitchen of specifics.
• Retrieve and deliver orders up to 30 lbs with condiments.
• Abide by state, federal and corporate alcohol-service requirements.
• Replenish beverages and monitor guest satisfaction.
• Market and serve desserts or specialty coffees as requested.
• Operate POS for pre-check and closing the bill.
• Present the check to the guest promptly.
• Adhere to attendance rules and be available regularly.
• Perform other duties as assigned.

Skills

Professional appearance

Team player

Food & beverage knowledge

Service etiquette

Menu item knowledge

Order accuracy

Heavy tray handling

Bev/Toast equipment

Job description

HEI Hotels and Resorts is seeking a friendly, customer-focused server to provide exceptional service to guests at Kimpton Sylvan Hotel in Atlanta. You will greet guests, explain specials, take and relay orders, and ensure accurate billing while maintaining a clean, well-prepared station.

You will work with a courteous team to deliver beverages, desserts, and promotions, comply with alcohol-service policies, and contribute to a welcoming guest experience in a fast-paced setting.