Guest Service Center Associate (BOPs/Returns) - Flexible Hours

Macy's, Inc.; Salem (NH); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Résumé du poste

Macy’s, Inc. is seeking an At Your Service Center Colleague to deliver a seamless, personalized shopping experience across BOPS, returns, and order pickups.

You’ll support store operations, greet customers, and help keep the sales floor inviting while upholding Macy’s service standards. You’ll work a variety of shifts, including nights, weekends and holidays, with a focus on teamwork, problem solving, and a customer-first mindset.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to understand and communicate effectively with customers, co-workers and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Willingness to meet daily sales goals and help customers with loyalty benefits.

Responsabilités

• Greet customers with warmth and provide friendly, helpful assistance.
• Assist with Buy Online Pickup In Store (BOPS), returns, and order pickups.
• Keep At Your Service areas clean, organized, and welcoming for customers.
• Explain loyalty benefits, credit options, and help complete transactions.
• Support teamwork and uphold Macy’s service standards.

Connaissances

Flexible availability

Customer communication

Team collaboration

Sales goal orientation

Description du poste

Macy’s, Inc. is seeking an At Your Service Center Colleague to deliver a seamless, personalized shopping experience across BOPS, returns, and order pickups.

You’ll support store operations, greet customers, and help keep the sales floor inviting while upholding Macy’s service standards. You’ll work a variety of shifts, including nights, weekends and holidays, with a focus on teamwork, problem solving, and a customer-first mindset.