Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Troy Township (IL); On-site; USD 20,664 - 22,730; Full time

Benefits offered by this job

401(k) Company Match

Daily Pay

Employee Assistance Program

Health, Vision, and Dental Insurance

Performance Bonuses

Tuition Reimbursement Program

Free services

Career advancement opportunities

Job summary

NORTH AMERICAN WAX COMPANY LLC in Shorewood, IL is seeking enthusiastic individuals for full-time and part-time positions. This role focuses on sales and guest services, ensuring a high-energy environment while promoting products and managing front desk operations.

We offer a competitive salary of $15.00 - $16.50 hourly, plus sales bonuses and a range of benefits including health insurance, tuition reimbursement, and 401(k) company match.

Join our upbeat culture where performance is recognized and rewarded.

Qualifications

• Strong sales and guest service skills are essential.
• Excellent communication and interpersonal abilities are required.
• Previous experience in retail, sales, or the beauty industry is a plus.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote additional services and sell products.
• Manage front desk operations including check ins and cash handling.

Skills

Sales skills

Guest service skills

Communication skills

Interpersonal abilities

Goal-oriented mindset

Job description

Job Details
Job Location: 932 Brook Forest Ave - Shorewood, IL 60404
Salary Range: $15.00 - $16.50 Hourly
Full-Time & Part-Time
Hourly + Sales Bonuses
Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high‑energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401(k) Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognised and rewarded
• Referral Bonus – generous incentive to hire all roles