Guest Service Associate - Sales & Guest Experience (Orland Park)

Anchor Point Management Group; Orland Township (IL); On-site; USD 20,664 - 22,730; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Training in waxing techniques

Predictable scheduling

Free services

Career advancement opportunities

Referral Bonus

Job summary

Anchor Point Management Group is seeking enthusiastic individuals for guest service roles in Orland Park, IL. Responsibilities include managing front desk operations, promoting additional services, and creating a welcoming environment.

The ideal candidates will possess strong sales and customer service skills, and previous experience in sales or retail is beneficial. The position offers both full-time and part-time opportunities along with numerous perks, including health insurance and career advancement.

Qualifications

• Strong sales and guest service skills are essential.
• Excellent communication abilities are required.
• Previous experience in retail or sales is a plus.

Responsibilities

• Greet guests and create a welcoming environment.
• Manage front desk operations including check-ins and cash handling.
• Promote additional services and meet sales goals.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal‑oriented mindset

Job description

Job Details

Job Location: 15174 S LaGrange Road - Orland Park, IL 60462

Salary Range: $15.00 - $16.50 Hourly

Full-Time & Part-Time, Hourly + Sales Bonuses

Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products or promotions, sell wax passes and rebook guests to meet sales goals
• Educate guests on our exclusive product line
• Manage front desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in waxing techniques and sales strategies
• Predictable scheduling
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus – generous incentive to hire all roles