Lead Guest Service Associate - Sales & Guest Experience (Shorewood)

NORTH AMERICAN WAX COMPANY LLC; Troy Township (IL); Vor Ort; USD 32.000 - 36.000; Vollzeit

Benefits dieser Stelle

401k Company Match

Health, Vision, and Dental Insurance

Daily Pay

Employee Assistance Program

Referral Bonus

Zusammenfassung

NORTH AMERICAN WAX COMPANY LLC is seeking dedicated individuals for guest services in Shorewood, IL. The role includes assisting in training, promoting services, and managing front-desk operations while maintaining a welcoming environment.

Candidates should possess strong communication and sales skills, with a high school diploma or GED required. Benefits include health and dental insurance, 401k matching, and bonus incentives.

Qualifikationen

• Strong sales and guest service skills.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail or the beauty industry is a plus.

Aufgaben

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming environment.
• Promote additional services and products to meet sales goals.
• Manage front-desk operations including check-ins and cash handling.
• Maintain a clean and professional center appearance.

Kenntnisse

Sales skills

Guest service skills

Leadership

Communication

Interpersonal abilities

Ausbildung

High school diploma or GED

Jobbeschreibung

Job Details

Job Location: 932 Brook Forest Ave, Shorewood, IL 60404
Salary: $15.50 - $17.00 hourly, Full-Time & Part-Time
Hourly + Sales Bonuses
Work Location: In person

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Qualifications

• Strong sales and guest service skills.
• Excellent leadership, communication, and interpersonal abilities.
• Goal‑oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

High school diploma or GED required; or one–two years related experience or training. Equivalent combination of education and experience will also be considered.

Benefits (Subject to eligibility)

• 401k Company Match
• Health, Vision, and Dental Insurance (28+ hours/week)
• Generous Bonus Incentive 2x/month (Packages + Retail)
• Training and career advancement opportunities

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!