Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Troy Township (IL); On-site; USD 20,664 - 22,730; Full time

Benefits offered by this job

401(k) Company Match

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Free services

Career advancement opportunities

Referral Bonus

Job summary

Anchor Point Management Group is seeking enthusiastic team members in Troy Township, Illinois, for both full-time and part-time positions. Responsibilities include greeting guests, managing front desk operations, and promoting services while ensuring an upbeat environment.

Ideal candidates have strong sales and guest service skills along with excellent communication abilities. The position offers competitive hourly pay, performance bonuses, and a range of benefits including health insurance and career advancement opportunities.

Qualifications

• Strong sales and guest service skills required.
• Excellent communication and interpersonal abilities needed.
• Goal-oriented mindset with a passion for targets.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote additional services and sell products.
• Manage front desk operations and cash handling.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Previous experience in retail or the beauty industry

Job description

Job Details
Job Location: 932 Brook Forest Ave - Shorewood, IL 60404
Salary Range: $15.00 - $16.50 Hourly
Full-Time & Part-Time
Hourly + Sales Bonuses
Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high‑energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401(k) Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognised and rewarded
• Referral Bonus – generous incentive to hire all roles