Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Glenview (IL); On-site; USD 20,664 - 22,730; Part time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Free services

Career advancement opportunities

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC in Glenview, IL, is seeking enthusiastic individuals to join their team. This role involves greeting guests, managing front desk operations, and promoting products to achieve sales targets.

The ideal candidate will possess strong sales and guest service skills, along with excellent communication abilities. The position offers a supportive team culture, along with health benefits and performance bonuses.

Qualifications

• Strong sales and guest service skills are essential.
• Excellent communication and interpersonal abilities required.
• Previous experience in retail, sales, or the beauty industry is a plus.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote services and products to meet sales goals.
• Manage front desk operations and inventory.

Skills

Sales skills

Guest service skills

Communication

Interpersonal abilities

Goal-oriented mindset

Job description

Job Details

Location: 1458 Waukegan Road, Glenview, IL 60025

Salary Range: $15.00 - $16.50 hourly

Hourly + Sales Bonuses

Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals
• Educate guests on our exclusive product line
• Manage front desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our four core values
• Referral Bonus – generous incentive to hire all roles