Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Oak Park (IL); On-site; USD 20,664 - 22,730; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Lucrative performance bonuses

Free services

Career advancement opportunities

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking enthusiastic individuals for Full-Time and Part-Time positions in Oak Park, IL. Candidates will engage with clients, promote services, and manage front desk operations, contributing to a vibrant, customer-focused environment.

This role offers a competitive hourly wage, with potential sales bonuses and benefits including health insurance, 401k matching, and tuition reimbursement. Ideal candidates possess exceptional sales and communication skills and are eager to work in a supportive, upbeat culture.

Qualifications

• Strong sales and guest service skills are critical for this role.
• Excellent communication and interpersonal abilities are necessary.
• A goal-oriented mindset with a passion for hitting targets is important.

Responsibilities

• Greet guests and create a welcoming, high‑energy environment.
• Promote services and products, and rebook guests to meet sales goals.
• Manage front desk operations including cash handling and inventory control.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Previous experience in retail, sales, or the beauty industry

Availability to work evenings and weekends

Job description

Job Details

Job Location: 1117 Lake Street - Oak Park, IL 60301
Salary Range: $15.00 - $16.50 Hourly
Position: Full-Time & Part-Time
Hourly + Sales Bonuses
Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high‑energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Free services
• Career advancement opportunities in a fast-growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our core values
• Referral Bonus – Generous incentive to hire all roles