Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; San Diego (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k match

Daily pay

Employee assistance program

Team fund

Tuition reimbursement

Health, vision, and dental insurance

Bonuses

Waxing & sales training

Flexible scheduling

Free services

Career advancement

Positive culture

Referral bonus

Job summary

European Wax Center is hiring a Guest Service Associate in San Diego to deliver exceptional guest service while driving center revenue. The role supports front desk operations, promotions, and customer education in a fast-paced, in-person setting.

Ideal candidates bring strong sales skills, excellent communication, and a can-do, goal-oriented attitude with availability for evenings and weekends.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Experience in retail, sales, or beauty is a plus.
• Evenings and weekends availability.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote services, products, promotions, wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front desk operations including check-ins, check-outs, reservations, confirmations, cash handling and inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Sales

Guest service

Communication

Interpersonal skills

Goal-oriented

Job description

Job Details

Job Location: 1640 Camino del Rio N FSU18, San Diego, CA - San Diego, CA 92108

Salary Range: $17.87 - $18.50 Hourly

Full-Time & Part-Time

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!

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