Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Riverside (CA); On-site; USD 23,281 - 25,485; Part time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Generous performance bonuses

Job summary

Anchor Point Management Group is seeking a Guest Service Associate for the European Wax Center in Riverside, CA. The role centers around delivering exceptional guest service, promoting additional services, and maintaining front desk operations.

The ideal candidate will have strong sales skills, excellent communication abilities, and be available to work evenings and weekends. A competitive salary of $16.90 - $18.50 hourly with sales bonuses is offered, alongside attractive benefits.

Qualifications

• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services and sell wax passes to meet sales goals.
• Manage front desk operations, including check ins and cash handling.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Job description

Job Location: 3639 Riverside Plaza Dr STE 508 - Riverside, CA 92506. Salary Range: $16.90 - $18.50 hourly with sales bonuses. Work Location: In person.

European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast-growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus - Generous Incentive to hire all roles!