Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Eastvale (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401(k) Company Match

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Training in waxing techniques and销售策略

Job summary

European Wax Center is hiring a Guest Service Associate to deliver exceptional guest service while driving center revenue. This in-person role supports front desk operations, promotes services, and helps guests choose products that fit their needs.

The position requires strong sales and customer service capabilities, with availability for evenings and weekends. A dynamic, team-focused environment with growth opportunities awaits in Eastvale, CA.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, products, promotions, and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations like check-ins/check-outs, reservations, confirmations, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Sales skills

Guest service

Communication

Interpersonal skills

Target orientation

Tools

POS system

Job description

Job Details: Location:12523LimoniteAve–Eastvale, CA91752. Salary Range:$16.90–$18.50 hourly. Hours: Full-time&Part-Time. Work Location: In person. Hourly+Sales Bonuses.

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotion, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

What We Offer

• 401(k) Company Match.
• Daily Pay.
• Employee Assistance Program.
• Team Member Assistance Fund.
• Tuition Reimbursement Program.
• Health, Vision, and Dental Insurance.
• Lucrative performance bonuses.
• Training in waxing techniques and sales strategies.
• Predictable scheduling.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus – Generous incentive to hire all roles.