Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Playland Estates (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Lucrative performance bonuses

Training in waxing techniques andSales

Predictable scheduling

Free services

Career advancement opportunities

Upbeat, supportive culture

Referral Bonus

Job summary

Anchor Point Management Group is hiring a Guest Service Associate for a European Wax Center location in Doral, FL. The role focuses on warm guest reception, promoting services and products, and driving center revenue in a sales-driven setting.

You will manage front desk operations, educate guests on products, and maintain a polished, welcoming center environment while meeting sales targets and providing outstanding customer care.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Sales skills

Guest service

Communication

Interpersonal skills

Evenings & weekends

Job description

Job Details

Job Location: 3737 NW 87th Ave Suite B103, Doral, FL 33166

Salary Range: $14.00 - $15.50 Hourly

Full-Time & Part-Time, Hourly + Sales Bonuses.

Work Location: In person.

Overview

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Benefits

• 401k Company Match.
• Daily Pay.
• Employee Assistance Program.
• Team Member Assistance Fund.
• Tuition Reimbursement Program.
• Health, Vision, and Dental Insurance.
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Referral Bonus — Generous Incentive to hire all roles!