Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Miami (FL); On-site; USD 19,286 - 21,352; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Training in waxing techniques

Free services

Career advancement opportunities

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a Guest Service Associate in Miami, FL to deliver exceptional service and drive revenue. Ideal candidates are sales-driven with strong communication skills, and will manage front desk operations and guest interactions.

This role offers a dynamic work environment with full-time and part-time options. The company provides various benefits including health insurance, daily pay, and career advancement opportunities in a fast-growing brand.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote services, sell wax passes, and rebook guests.
• Manage front desk operations, including check-ins and cash handling.
• Maintain a clean and organized center appearance.

Skills

Sales skills

Communication

Interpersonal abilities

Goal-oriented mindset

Job description

Job Details
Job Location: 13779 SW 152nd St, Miami, FL 33186
Salary Range: $14.00 - $15.50 Hourly
Full-Time & Part-Time
Hourly + Sales Bonuses
Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Performance bonuses
• Training in waxing techniques and sales strategies
• Predictable scheduling
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our core values
• Referral Bonus – generous incentive to hire for all roles