Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Ludlam (FL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

401k match

Daily pay

Employee assistance program

Team member assistance fund

Tuition reimbursement

Health, vision, and dental insurance

Performance bonuses

Waxing techniques and sales training

Predictable scheduling

Evenings and weekends availability

Free services

Career advancement opportunities

Supportive culture

Referral bonus

Job summary

European Wax Center in Miami is seeking a Guest Service Associate to deliver top-notch guest service while driving center revenue. This in-person role combines front desk duties with sales, promotions, and product education to ensure a welcoming experience for every guest.

The ideal candidate has strong sales and communication skills, a passion for the beauty industry, and the ability to work evenings and weekends. Competitive bonuses and comprehensive benefits accompany the position.

Qualifications

• Experience in retail or beauty industry preferred.
• Excellent communication and interpersonal skills.
• Ability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including check-ins/check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Sales skills

Guest service

Communication

Target oriented

Retail experience

Job description

Job Location: 13779 SW 152nd St, Miami, FL 33186

Salary Range: $14.00 - $15.50 Hourly

Full-Time & Part-Time • Hourly + Sales Bonuses

Work Location: In person

Overview

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast-growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus - Generous Incentive to hire all roles

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