Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Oak Park (IL); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

401k Company Match

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Résumé du poste

European Wax Center in Oak Park, IL is hiring a Guest Service Associate (front desk/sales) to deliver exceptional guest service while driving center revenue. The role is in-person with hourly pay and bonuses, and offers training in waxing techniques and sales strategies.

The position requires strong sales and guest service skills, excellent communication, and availability for evenings and weekends in a fast-paced beauty environment.

Qualifications

• Experience in retail, sales, or beauty industry is a plus.
• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.

Responsabilités

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

Connaissances

Sales

Guest service

Communication

Goal oriented

Evenings/weekends availability

Description du poste

Job DetailsJob Location: 1117 Lake Street, Oak Park, IL - Oak Park, IL 60301Salary Range: $15.00 - $16.50 HourlyFull-Time & Part-Time Hourly + Sales Bonuses Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!

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