Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Hillside (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401k match

Daily pay

Employee assistance program

Team member assistance fund

Tuition reimbursement

Health, Vision, and Dental insurance

Performance bonuses

Waxing techniques and sales training

Predictable scheduling

Free services

Career progression opportunities

Supportive culture

Referral bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC is hiring for a customer-focused role at our Hillside, IL center. You will greet guests, promote services and products, and rebook clients to reach sales goals while educating guests on our premium line.

You will manage front desk tasks, schedule reservations, handle cash, and maintain a clean, organized center. Evening and weekend availability is required, with opportunities for performance bonuses and career growth.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented with a passion for hitting targets.
• Experience in retail, sales, or beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote services, products and promotions, sell passes, rebook guests to meet sales goals
• Educate guests on our exclusive product line
• Manage front desk operations, including check-ins/check-outs, scheduling, calls, cash handling, inventory
• Maintain a clean, professional, and organized center appearance

Skills

Sales experience

Guest service

Communication

Evenings and weekends

Beauty industry

Job description

Job Details

Location: 100 S Mannheim Rd, Hillside, IL 60162

Salary Range: $15.00 - $16.50 hourly, hourly + sales bonuses

Full‑Time & Part‑Time

Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high‑energy environment
• Promote additional services, new products and promotions, sell wax passes, and rebook guests to meet sales goals
• Educate guests on our exclusive product line
• Manage front desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Referral Bonus – Generous Incentive to hire all roles