Guest Services IL

Anchor Point Management Group; Tinley Park (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

European Wax Center in Tinley Park, IL is hiring a Guest Service Associate to deliver outstanding guest service while driving center revenue. This in-person role combines front desk duties with dynamic sales and product promotion.

You'll greet guests, schedule appointments, process payments, educate clients on our exclusive services and waxing products, and help maintain a clean, welcoming center environment. A passion for beauty, sales, and customer care is essential.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Availability to work evenings and weekends.
• Previous experience in retail, sales, or the beauty industry is a plus.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Sales skills

Guest service

Communication

Interpersonal skills

Goal orientation

Evenings/weekends availability

Job description

Job DetailsJob Location: 7232 W 191st Street, Tinley Park, IL - Tinley Park, IL 60487Salary Range: $15.00 - $16.50 HourlyFull-Time & Part-Time Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/ promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!

Keywords for SEO:

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