Guest Service Associate I - Hospitality Concierge

Highway West Vacations, LLC; Buellton (CA); Sur place; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Company paid employee health insurance

Vacation and sick time

Company paid holidays

Life insurance

Employee discounts

Résumé du poste

Highway West Vacations is seeking a Guest Service Representative I for the Sideways Inn in Buellton, CA. The role includes greeting guests, handling reservations, concierge services, and check-in/check-out duties with a focus on exceptional service.

The position requires dependability, strong communication, and cash handling skills, plus the ability to work a flexible schedule including evenings, weekends, and holidays. Health insurance and benefits are provided.

Qualifications

• Dependable with impeccable attendance.
• Accurate with attention to detail and service orientation.
• Strong organizational and interpersonal skills.
• Excellent math aptitude and cash handling.
• Proficient in Word, Excel and PowerPoint.
• Flexible schedule including evenings, weekends and holidays; able to work on feet for extended periods.

Responsabilités

• Welcome guests and assist with requests.
• Receive, fulfill and report guests’ requests.
• Create and manage reservations.
• Provide concierge services and recommendations.
• Check guests in and out with a high level of service.
• Maintain a clean, welcoming lobby.

Connaissances

Dependable

Punctual

Attention to detail

Customer service

Interpersonal skills

Cash handling

Communication skills

Organizational skills

Mathematical aptitude

Outils

Word

Excel

PowerPoint

Description du poste

Highway West Vacations is seeking a Guest Service Representative I for the Sideways Inn in Buellton, CA. The role includes greeting guests, handling reservations, concierge services, and check-in/check-out duties with a focus on exceptional service.

The position requires dependability, strong communication, and cash handling skills, plus the ability to work a flexible schedule including evenings, weekends, and holidays. Health insurance and benefits are provided.