Guest Service Representative I - Hospitality

Highway West Vacations, LLC; Buellton (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Company paid employee health insurance

Vacation and sick time

Company paid holidays

Life insurance

Employee discounts

Job summary

Highway West Vacations is seeking a Guest Service Representative I for the Sideways Inn in Buellton, CA. The role includes greeting guests, handling reservations, concierge services, and check-in/check-out duties with a focus on exceptional service.

The position requires dependability, strong communication, and cash handling skills, plus the ability to work a flexible schedule including evenings, weekends, and holidays. Health insurance and benefits are provided.

Qualifications

• Dependable with impeccable attendance.
• Accurate with attention to detail and service orientation.
• Strong organizational and interpersonal skills.
• Excellent math aptitude and cash handling.
• Proficient in Word, Excel and PowerPoint.
• Flexible schedule including evenings, weekends and holidays; able to work on feet for extended periods.

Responsibilities

• Welcome guests and assist with requests.
• Receive, fulfill and report guests’ requests.
• Create and manage reservations.
• Provide concierge services and recommendations.
• Check guests in and out with a high level of service.
• Maintain a clean, welcoming lobby.

Skills

Dependable

Punctual

Attention to detail

Customer service

Interpersonal skills

Cash handling

Communication skills

Organizational skills

Mathematical aptitude

Tools

Word

Excel

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Guest Service Representative I - Hospitality

Full Time Clerical Sideways Inn, Buellton, CA, US

7 days ago Requisition ID: 1603

Job Title:Guest Service Representative

Company: Highway West Vacations

Location: Sideways Inn

Status: Full-Time, Non-Exempt

Supervisor: Regional Director, General Manager, Operations Manager

Rate: $18.50/hr

We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts!

Job Description:

The Guest Service Representative (GSR) is responsible for welcoming guests, receiving, fulfilling and reporting guests’ requests, creating reservations, providing concierge services and recommendations, and checking guests in and out of the hotel with a level of service that meets or exceeds guest expectations. The GSR is also responsible for keeping the lobby area clean and welcoming.

Requirements:

• Dependable, punctual, impeccable attendance record
• Accurate, attention to detail, service oriented
• Strong organizational skills
• Positive attitude, strong interpersonal and diplomatic skills
• Excellent math aptitude and cash handling ability
• Excellent communication and organizational skills.
• Proficient computer skills, including Word, Excel and PowerPoint.
• Must be able to work on feet for extended periods
• Must be able to work a flexible work schedule including evenings, weekends and holidays.
• Proof of eligibility to work in the United States

Preferred Qualifications:

• 1-2 years hotel/restaurant experience

HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.