Guest Service Associate - Front Desk, Flexible Shifts

Courtyard Bossier Boardwalk; Bossier City (LA); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Courtyard Bossier Boardwalk is seeking a Guest Service Representative to assist guests with check-ins, checkouts, reservations, and daily service needs. You will help ensure smooth front desk operations and contribute to memorable stays.

You will greet guests, handle payments, coordinate with housekeeping, and provide local information. Flexible to work various shifts; prior hotel experience is helpful but not required. Training provided.

Qualifications

• Strong customer service and communication skills.
• Friendly, positive and professional presence.
• Comfortable using computers and hotel systems.

Responsabilités

• Greet guests and provide friendly, helpful service.
• Assist with check ins, check outs, room assignments, and reservations.
• Answer guest questions and resolve issues promptly.
• Operate the front desk system and process payments.
• Communicate with housekeeping and other departments.
• Maintain the front desk area in a clean and organized manner.
• Handle guest requests and escalate concerns when needed.

Connaissances

Customer service

Communication

Professional presence

Multitasking

Outils

Front desk software

Description du poste

Courtyard Bossier Boardwalk is seeking a Guest Service Representative to assist guests with check-ins, checkouts, reservations, and daily service needs. You will help ensure smooth front desk operations and contribute to memorable stays.

You will greet guests, handle payments, coordinate with housekeeping, and provide local information. Flexible to work various shifts; prior hotel experience is helpful but not required. Training provided.