Guest Service Agent — Warm Hospitality with Travel Perks

Hilton; South Carolina; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Travel perks

ESPP

Parental leave

Caregiving support

Crisis concierge

Mental health resources

PTO

Health benefits

Retirement plans

Job summary

Hilton is seeking a Guest Service Agent in the United States. You will warmly greet guests, manage check-ins and check-outs, and help guests with hotel services and local information to create memorable stays.

You will promote hotel amenities, handle guest requests with urgency and care, and contribute to a smooth, guest‑centric experience across all interactions. Join a renowned hospitality leader focused on exceptional service.

Qualifications

• Hospitality-focused and customer-service oriented.
• Integrity and accountability in daily tasks.
• Teamwork and leadership mindset.

Responsibilities

• Greet guests, check-in with room assignment and keys, provide welcome materials.
• Process check-out, verify charges, handle payments and issue receipts.
• Know hotel offerings, room types, rates, promotions, and local info to assist guests.

Job description

Hilton is seeking a Guest Service Agent in the United States. You will warmly greet guests, manage check-ins and check-outs, and help guests with hotel services and local information to create memorable stays.

You will promote hotel amenities, handle guest requests with urgency and care, and contribute to a smooth, guest‑centric experience across all interactions. Join a renowned hospitality leader focused on exceptional service.