Guest Service Pro: Hospitality with Travel Perks

Hilton; Atlanta (GA); Sur place; USD 32 000 - 54 000; Plein temps

Avantages offerts par ce poste

Travel perks

Employee stock purchase

Parental leave

Caregiving support

Crisis concierge

Mental health support

Paid time off

Health benefits

Retirement plans

Résumé du poste

Hilton in Atlanta is seeking a Guest Service Agent to deliver warm welcomes, handle check-ins and check-outs, and provide guests with hotel and local information.

You will upsell hotel services, respond to guest requests with urgency, and uphold Hilton's values of integrity, leadership, teamwork, and ownership.

Join a team recognized for exceptional hospitality and career development opportunities.

Qualifications

• Experience in guest services or hospitality preferred.
• Excellent communication and interpersonal skills.
• Able to multitask and maintain composure during busy periods.

Responsabilités

• Greet guests warmly on arrival and conduct check-in; issue keys and provide welcome materials.
• Process check-outs, verify charges, handle payments and receipts.
• Provide hotel information and local area guidance to guests.

Connaissances

Customer service

Hospitality mindset

Communication

Teamwork

Integrity

Leadership

Ownership

Description du poste

Hilton in Atlanta is seeking a Guest Service Agent to deliver warm welcomes, handle check-ins and check-outs, and provide guests with hotel and local information.

You will upsell hotel services, respond to guest requests with urgency, and uphold Hilton's values of integrity, leadership, teamwork, and ownership.

Join a team recognized for exceptional hospitality and career development opportunities.