Guest Service Agent - On Call

Hyatt Hotels Corporation; Park City (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Guest Service Agent to manage the guest registration process and effectively communicate hotel services and promotions. This visible role directly influences the guest experience and requires strong hospitality instincts.

You will greet guests as the face of Hyatt, handle payments, and respond to inquiries while delivering courteous, professional service in a fast-paced environment.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Guest registration process and communication of hotel services and promotions.
• Casual conversations to enhance the guest experience in a front desk role.
• Processing forms of payment and responding to guest inquiries; acting as the face of Hyatt as a Front Office Associate.

Skills

Desire to satisfy others

Verbal and written communication

Stand for long periods

Job description

Close Inclusive Collection Job Postings Notification

\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Guest Service Agents associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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