Front Desk Associate (AM Shift)

Hyatt Hotels Corporation; Chapel Hill (NC); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Travel Perks

Health & Wellness Coverage

Financial Security

Paid Time Off

Family Support

Education Assistance

Daily Perks

Exclusive Discounts

Job summary

Hyatt Hotels Corporation is seeking a front desk associate to manage guest check-in and check-out, communicate hotel services and promotions, and serve as the liaison for leisure reservations and inventory.

This fast-paced role offers meaningful guest interactions and growth opportunities, with benefits such as travel perks, health and wellness coverage, retirement options, paid time off, and education assistance.

Qualifications

• Passion for service and guest care.
• Refined verbal and written communication to connect with guests and colleagues.
• Customer-focused mindset with business awareness.
• Ability to stand for extended periods and stay energetic during shifts.

Responsibilities

• Front desk associates manage guest registration and communicate hotel services and promotions.
• Serve as communications liaison for leisure reservations and leisure rooms inventory.
• Process payments and respond to guest inquiries; perform other duties as assigned.

Skills

Passion for Service

Communication Strengths

Customer Focus

Adaptability

Job description

"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front desk associates are responsible for the guest registration process and communication of hotel services and promotions. This position has additional responsibility serving as communications liaison for leisure reservations and leisure rooms inventory. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.Other duties may include processing forms of payment and responding to guest inquiries.If you have worked at other hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Exceptional Benefits That Go Beyond the Basics

Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one.

Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment.

Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future.

Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs.

Family Support Paid Family Bonding Time-8 weeks for primary caregivers and 2 weeks for supportive caregivers-plus Adoption Assistance (after 1 year of service).

Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions.

Daily Perks Free colleague meals during your shift to keep you energized and appreciated.

Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're looking for someone who thrives in a fast-paced environment and has a genuine desire to make a difference for others.

Qualifications:

• Passion for Service: A true commitment to meeting the needs of guests with care and enthusiasm
• Communication Strengths: Refined verbal and written skills to connect effectively with colleagues and guests
• Customer Focus: Excellent customer service abilities paired with sound business acumen
• Adaptability: Comfort with standing for extended periods

Schedule & Pay:

• Availability for primarily AM shift (7:00 a.m. - 3:00 p.m.), including weekends
• $16.00/hour

Use your past hotel job experience to make a difference at Hyatt.

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