Guest Service Agent - On Call

Grand Hyatt; Park City (UT); On-site; USD 21,000 - 28,000; Full time

Job summary

Grand Hyatt Deer Valley in Park City, Utah, seeks a friendly Guest Service Agent to welcome guests at the front desk and set the tone for a memorable stay. You will handle check-in/check-out, answer questions about local experiences, and promote hotel services with warmth.

This role emphasizes clear communication, a polished appearance, and the ability to stay composed in a fast-paced environment. Prior hospitality experience is helpful; opportunities for growth abound in a dynamic Park City

Qualifications

• Experience delivering guest-focused service in a fast-paced setting.
• Excellent verbal and written communication abilities.
• Ability to stand and work on hard surfaces for extended periods.

Responsibilities

• Handle guest registration/check-in and inform guests about hotel services and promotions.
• Act as the face of Hyatt at the Front Office to create a positive guest experience.
• Process payments and respond to guest inquiries efficiently.

Skills

guest service mindset

verbal and written communication

stand for long hours

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization- Grand Hyatt Deer Valley

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Guest Service Agents associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.