Front Office Host (Full-Time)

Hyatt Hotels Corporation; Park City, Northern (UT, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid time off

Retirement plan

Stock options

Complimentary meals

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, is seeking a Front Office Host. This full-time, on-site role focuses on guest registration, promoting hotel services, and delivering an exceptional guest experience with a welcoming, professional presence.

The position requires flexibility to work a schedule that includes weekends and holidays, with an emphasis on outstanding customer service and the ability to manage payments and guest inquiries efficiently.

Qualifications

• Previous admin or computer skills required.
• Ability to communicate effectively with guests.
• Experience in front office/concierge roles is a plus.
• Willingness to work flexible shifts including weekends and holidays.

Responsibilities

• Greet guests and register them in the system.
• Communicate hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Be the face of Hyatt and provide outstanding guest experiences.

Skills

Administrative skills

Customer service

Fast-paced environment

Job description

Close Inclusive Collection Job Postings Notification

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Hyatt Regency Hill Country Resort and Spa

US - TX - San Antonio

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

Schedule Requirements:Must be available to work a flexible schedule during the week, including weekends and holidays. This is a full-time role.

Role

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

About Our Resort

Nestled across 300 scenic acres in the heart of Texas Hill Country, Hyatt Regency Hill Country Resort & Villas is San Antonio's premier luxury resort destination, where authentic Texas hospitality meets world-class amenities and unforgettable experiences.

Fresh off a multi-million-dollar transformation, our award-winning resort features beautifully redesigned guest rooms, an expanded collection of luxury villas, enhanced dining experiences, revitalized meeting and event spaces, and exciting new recreation offerings designed to elevate every guest stay.

Guests can unwind at our full-service Windflower Spa, enjoy 27 holes of championship golf, float along our signature lazy river, and experience the perfect blend of relaxation and adventure that has made us a leading destination for leisure travelers, corporate groups, weddings, and special events. Our unique event venues include the stunning Rancher Hall Event Barn, offering an authentic Texas backdrop for memorable celebrations and gatherings.

Recognized as the #1 Resort in San Antonio by TripAdvisor and consistently ranked among the top resorts in Texas, Hyatt Regency Hill Country Resort & Villas continues to set the standard for exceptional guest experiences.

As we enter an exciting new era of growth, innovation, and elevated luxury, we are seeking passionate hospitality professionals who are inspired to lead, create meaningful connections, and help shape the future of one of Texas' most celebrated resort destinations. Here, you'll find more than a career—you'll find opportunities to grow, develop, and make a lasting impact while working alongside a team that truly cares for one another and our guests.

Why Join Us?

At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive.

Qualifications

Previous admin or computer skilled experience required

A true desire to satisfy the needs of others

Must be able to work in a fast-paced environment

Ability to work a flexible schedule during the week, including weekends and holidays

Previous front office agent experience is a plus

Health, dental and vision benefits

Discounted & complimentary hotel room nights

Paid time off

Retirement savings plan

Employee stock option plan

Enjoy complimentary meals in our colleague café

Tuition reimbursement, up to $1,000 a year

Excellent training and professional development

Opportunities to work around the world with Hyatt Hotels and Resorts

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

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