Guest Service Agent: Front Desk & Guest Experience

Drury Hotels Company, LLC

Milwaukee (WI)

Hybrid

USD 17,000 - 22,000

Part time

5 days ago
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Benefits offered by this job

Quarterly bonus up to $3,200 annually
Flexible scheduling
Paid time off
Hotel discounts
Free room nights
Mentorship and cross-training
401(k) company match
Health and well-being benefits

Job summary

Drury Plaza Hotel – Milwaukee, located at 700 N. Water Street, seeks a friendly Guest Service Agent for a part-time role. You will welcome guests, assist with check-in/check-out, and support breakfast and evening Kickback service while maintaining high hospitality standards.

Ideal candidates are customer-focused, detail-oriented, and comfortable handling cash and scheduling shifts. Join a team that values growth, offers snack-friendly perks, and opportunities for advancement within a expanding

Qualifications

  • Must be friendly and welcoming to guests.
  • Strong multitasking and organizational skills.
  • Accurate cash handling and basic computer use.

Responsibilities

  • Greet guests and assist with check-in/check-out.
  • Promote hotel programs and services to guests.
  • Maintain accurate guest records and handle requests.
  • Assist with breakfast setup and evening Kickback service when needed.

Skills

Friendly demeanor
Multitasking
Attention to detail
Cash handling
Customer service
English proficiency

Job description

Drury Plaza Hotel – Milwaukee, located at 700 N. Water Street, seeks a friendly Guest Service Agent for a part-time role. You will welcome guests, assist with check-in/check-out, and support breakfast and evening Kickback service while maintaining high hospitality standards.

Ideal candidates are customer-focused, detail-oriented, and comfortable handling cash and scheduling shifts. Join a team that values growth, offers snack-friendly perks, and opportunities for advancement within a expanding

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