Guest Service Agent: Front Desk & Guest Experience

Drury Hotels Company, LLC; Milwaukee (WI); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly bonus up to $3,200 annually

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship and cross-training

401(k) company match

Health and well-being benefits

Job summary

Drury Plaza Hotel – Milwaukee, located at 700 N. Water Street, seeks a friendly Guest Service Agent for a part-time role. You will welcome guests, assist with check-in/check-out, and support breakfast and evening Kickback service while maintaining high hospitality standards.

Ideal candidates are customer-focused, detail-oriented, and comfortable handling cash and scheduling shifts. Join a team that values growth, offers snack-friendly perks, and opportunities for advancement within a expanding

Qualifications

• Must be friendly and welcoming to guests.
• Strong multitasking and organizational skills.
• Accurate cash handling and basic computer use.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Promote hotel programs and services to guests.
• Maintain accurate guest records and handle requests.
• Assist with breakfast setup and evening Kickback service when needed.

Skills

Friendly demeanor

Multitasking

Attention to detail

Cash handling

Customer service

English proficiency

Job description

Drury Plaza Hotel – Milwaukee, located at 700 N. Water Street, seeks a friendly Guest Service Agent for a part-time role. You will welcome guests, assist with check-in/check-out, and support breakfast and evening Kickback service while maintaining high hospitality standards.

Ideal candidates are customer-focused, detail-oriented, and comfortable handling cash and scheduling shifts. Join a team that values growth, offers snack-friendly perks, and opportunities for advancement within a expanding