Evening Kickback Host — Guest Experience Lead

Drury Hotels Company, LLC; Milwaukee (WI); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Bonus program

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship

Job summary

Drury Plaza Hotel in Milwaukee, part of Drury Hotels Company, LLC, is hiring to join a team delivering exceptional hospitality and guest experiences. The role focuses on maintaining a welcoming lobby and kitchen area, and ensuring food safety and clean, organized spaces.

We seek friendly, energetic communicators who can work in a fast-paced hotel environment and contribute to a positive guest experience with a +1 Service attitude. Hiring immediately.

Qualifications

• Experience delivering friendly service in hospitality.
• Ability to handle guest inquiries with courtesy.
• Strong English communication is required.

Responsibilities

• Make our complimentary 5:30 p.m. Kickback “happy hour” for our guests. (Assists in food preparation and clean-up as needed)
• Ensure exceptional experiences for diverse team members and guests.
• Oversee the 5:30 Kickback for guests and maintain area cleanliness and organization.
• Maintain kitchen and lobby areas to high standards of cleanliness and order.
• Ensure food safety standards are met and supplies are stocked at appropriate levels.
• Present a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

Skills

Customer service

Communication

English proficiency

Job description

Drury Plaza Hotel in Milwaukee, part of Drury Hotels Company, LLC, is hiring to join a team delivering exceptional hospitality and guest experiences. The role focuses on maintaining a welcoming lobby and kitchen area, and ensuring food safety and clean, organized spaces.

We seek friendly, energetic communicators who can work in a fast-paced hotel environment and contribute to a positive guest experience with a +1 Service attitude. Hiring immediately.