Guest Service Agent — Front Desk & Guest Care

Peachtree Group Hospitality Management; Lansing (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

Generous 401(k) retirement match

Paid Holidays and Paid Time Off

Employee Assistance Program

Job summary

A hospitality management company is seeking a Guest Service Agent in Lansing. This role involves processing check-ins and check-outs, managing payments, and assisting guests with requests in a friendly manner. Candidates must be available for morning and evening shifts. The position offers a comprehensive benefits package, including medical insurance, retirement matching, and paid time off. Applicants are encouraged to apply to join a dedicated team ensuring guest satisfaction.

Qualifications

• Candidates must be available for morning and afternoon/evening shifts.

Responsibilities

• Process check-ins/outs and secure payment.
• Verify and adjust billing.
• Assist guests with reservations and requests.

Job description

A hospitality management company is seeking a Guest Service Agent in Lansing. This role involves processing check-ins and check-outs, managing payments, and assisting guests with requests in a friendly manner. Candidates must be available for morning and evening shifts. The position offers a comprehensive benefits package, including medical insurance, retirement matching, and paid time off. Applicants are encouraged to apply to join a dedicated team ensuring guest satisfaction.