Evening Front Desk & Guest Care - Weekend Availability

Concord Hospitality Enterprises; Lansing (MI); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, Dental, Vision Plans

Life Insurance

401(k) options

Tuition Assistance

Discounted Room Rates

Job summary

Concord Hospitality Enterprises in Lansing, Michigan is looking for a Front Desk Clerk to provide exceptional guest services and ensure a memorable hospitality experience. The role requires efficiency in assisting guests, handling payments, and managing concerns promptly.

Candidates should be detail-oriented and available to work on weekends. This position offers competitive wages and benefits for full-time associates.

Join a company known for its strong culture and commitment to staff development and care.

Qualifications

• Must be able to work weekends.
• Passion for serving others and engaging with guests.
• High sense of responsibility.

Responsibilities

• Assist guests efficiently and courteously.
• Maintain high levels of service and hospitality.
• Deal with guest concerns promptly.
• Post guest charges and collect payments.
• Handle guest mail with respect.
• Communicate with various departments regarding guest comments.
• Respond quickly to calls and lobby visitors.
• Know hotel safety and emergency procedures.

Skills

Team Player

Detail Oriented

Enthusiastic

Education

High School

Job description

Concord Hospitality Enterprises in Lansing, Michigan is looking for a Front Desk Clerk to provide exceptional guest services and ensure a memorable hospitality experience. The role requires efficiency in assisting guests, handling payments, and managing concerns promptly.

Candidates should be detail-oriented and available to work on weekends. This position offers competitive wages and benefits for full-time associates.

Join a company known for its strong culture and commitment to staff development and care.