Front Desk Agent - Guest-First Service | Flexible Shifts

General Hotels Corporation; Clarkston (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance Options

401(k) with company match

Generous Time Off Package

Job summary

A hotel management company in Clarkston is seeking a Front Desk Agent to provide excellent customer service to hotel guests. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask effectively. Responsibilities include greeting guests, checking them in and out, and assisting them with inquiries. This role offers a comprehensive benefits package including medical, dental, and 401(k) options, and is open to flexible working shifts including weekends and holidays.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to work well under pressure.
• Flexibility to work different shifts, including weekends and holidays.

Responsibilities

• Greeting guests as they arrive at the hotel.
• Checking guests in and out of the hotel.
• Answering phone calls and responding to emails.
• Assisting guests with any questions or concerns they may have.
• Maintaining accurate records of guest information and room assignments.

Skills

Strong communication skills

Ability to multitask

Attention to detail

Basic math skills

Tools

Hotel front desk software

Job description

A hotel management company in Clarkston is seeking a Front Desk Agent to provide excellent customer service to hotel guests. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask effectively. Responsibilities include greeting guests, checking them in and out, and assisting them with inquiries. This role offers a comprehensive benefits package including medical, dental, and 401(k) options, and is open to flexible working shifts including weekends and holidays.