Guest Service Agent Front Desk

Wolverine Solutions Group; Detroit (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a premier entertainment destination in Detroit! As a Guest Service Agent at this vibrant casino hotel, you'll be the first point of contact for guests, ensuring they have a memorable experience from check-in to check-out. This role offers a unique opportunity to enhance your customer service skills in a fast-paced environment. With competitive wages, complimentary meals, and a range of associate discounts, this position not only provides a chance to shine in hospitality but also to be part of a fun and energetic workplace. If you're passionate about delivering excellent service, this is the perfect role for you!

Benefits

Complimentary meals during shifts

Associate discounts

Paid weekly

Uniforms provided

Qualifications

• Exceptional customer service skills are essential for this role.
• Strong communication skills to interact with guests effectively.

Responsibilities

• Manage guest check-in and check-out activities according to policies.
• Provide exceptional customer service to all guests.

Skills

Customer Service

Communication Skills

Job description

Motor City Casino Hotel | Detroit, MI 48222

You already know that MotorCity Casino Hotel is a great place to play. Now you can join the team that makes this a great place to work, too.

Position: Guest Service Agent Front Desk

As a Guest Service Agent Front Desk, you'll provide exceptional customer service to all our guests. You'll manage guest check-in and check-out activities according to company policies and procedures. You'll perform additional responsibilities as assigned.

Minimum Age Requirement: 21

MotorCity offers competitive wages, complimentary meals during your shift, associate discounts, you're paid weekly, your uniforms are paid for, and more!