GUEST SERVICE AGENT FRONT DESK

Symphony Talent, LLC; Detroit (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join the team at MotorCity Casino Hotel as a Guest Service Agent Front Desk. In this role, you'll provide outstanding customer service, manage check-in/check-out processes, and enjoy various benefits including competitive wages and growth opportunities.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401(k) Program

Childcare Reimbursement

Complimentary Meals

Vacation Time

Free On-Site Parking

Exclusive Associate Discounts

Tuition Reimbursement

Qualifications

• Two years of experience at a high-end hotel.

Responsibilities

• Manage guest check-in and check-out activities.
• Provide exceptional customer service.

Skills

Customer Service

Microsoft Windows

Job description

You already know that MotorCity Casino Hotel is a great place to play. Now you can join the team that makes this a great place to work, too.

As a Guest Service Agent Front Desk, you'll provide exceptional customer service to all our guests. You'll manage guest check-in and check-out activities according to company policies and procedures. You'll perform additional responsibilities as assigned.

Minimum age requirement: 21.

What We Offer

MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You’ll enjoy complimentary meals during your shift, vacation time, and you’re paid weekly. Plus, there’s free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you’ll find exciting opportunities for professional growth and advancement.

As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.

Requirements:

Experience: Two years of experience at a high-end hotel and knowledge of Microsoft Windows programs.