GUEST SERVICE AGENT FRONT DESK

MotorCity Casino Hotel; Detroit (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Guest Service Agent for their front desk team. This role offers the chance to provide exceptional customer service to guests and manage check-in and check-out processes. With competitive wages and benefits such as complimentary meals and uniform coverage, this position is perfect for those looking to thrive in a dynamic hospitality environment. Join a team that values its employees and fosters a supportive atmosphere where you can shine in your role.

Benefits

Complimentary meals during shifts

Associate discounts

Paid uniforms

Weekly pay

Qualifications

• 2+ years experience in a high-end hotel setting.
• Strong customer service skills are essential.

Responsibilities

• Provide exceptional customer service to all guests.
• Manage guest check-in and check-out activities.

Skills

Customer Service

Microsoft Windows

Job description

Guest Service Agent Front Desk

Description

Join the best game in town!

You already know that MotorCity Casino Hotel is a great place to play. Now you can join the team that makes this a great place to work, too.

As Guest Service Agent Front Desk, you'll provide exceptional customer service to all our guests. You'll manage guest check-in and check-out activities according to company policies and procedures. You'll perform additional responsibilities as assigned.

Minimum age requirement for this position is 21.

MotorCity offers competitive wages, complimentary meals during your shift, associate discounts, you're paid weekly, your uniforms are paid for, and more!

Requirements

Two years experience at a high-end hotel setting with knowledge of Microsoft Window programs.