Guest Service Representative-Hyatt House

CMC Hotels; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

CMC Hotels is seeking dedicated individuals to join their team. The role involves providing excellent customer service, managing check-in/check-out processes, and assisting with hotel operations. Ideal candidates will have a strong work ethic and previous experience in hospitality, particularly with Hyatt Hotels.

Benefits

Competitive wages based on experience

Paid Vacation

Holiday Pay

401k

Free Life Insurance

Free Short Term Disability

Hotels Room Discounts

Qualifications

• Previous Hyatt Hotels experience is highly desired.
• Must possess solid basic accounting and math skills.

Responsibilities

• Provide expedient check-in/check-out service.
• Assist in reaching monthly brand standard goals.
• Provide guests with information concerning hotel policies.

Skills

Customer Service

Communication

Self-Motivated

Strong Work Ethic

Job description

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Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We offer our associates an array of benefits, based on eligibility, including:

• Competitive wages based on experience
• Paid Vacation
• Holiday Pay
• 401k
• Free Life Insurance
• Free Short Term Disability
• Hotels Room Discounts

Job Duties include but are not limited to:

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Assistance in reaching monthly brand standard goals in regards to customer service, employee training and brand recognition.

Job Requirements:

• Previous Hyatt Hotels experience is highly desired.
• Be self-motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation a must.
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.