Guest Service Agent

Peachtree Group Hospitality Management; Vero Beach (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management in Vero Beach, Florida, is looking for a Guest Service Agent to join their team. This role involves processing check-ins and check-outs, managing guest billing, and ensuring guest satisfaction through excellent service.

We offer a comprehensive benefits package including medical, dental, vision, and a generous 401(k) match. Ideal candidates will be available on weekends to meet guest needs and exceed expectations.

Qualifications

• Must have availability on Friday, Saturday, and Sunday.
• Ability to process check-ins/outs and manage payments.
• Excellent customer service skills.

Responsibilities

• Process check-ins and check-outs for guests.
• Secure payment, verify and adjust billing.
• Assist guests with reservations and requests.

Job description

Description

Guest Service Agent

We are seeking the perfect person to complete our team. Currently we have an opening for a Full and part time team member with availability on Friday, Saturday and Sunday.

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Travel Required

No.

Equal Opportunity Employer
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