Guest Service Agent

Peachtree Group; Charlotte (NC); Presencial; USD 19 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Paid holidays

Paid time off

Employee Assistance Program

Fund

Resumo da oferta

Residence Inn - Charlotte is seeking a friendly Guest Service Agent to manage check-ins and check-outs, secure payment, verify and adjust billing, and assist guests with reservations and requests in a courteous, professional and timely manner, while upholding brand standards.

This role supports Peachtree Group’s team and offers benefits including medical, dental and vision insurance, life and disability coverage, a 401(k) match, and paid holidays/time off.

Responsabilidades

• Process check-ins/check-outs, secure payment, verify and adjust billing, and assist guests with reservations and requests in a friendly, professional and timely manner, while following brand standards.

Descrição da oferta de emprego

Residence Inn - Charlotte
Residence Inn-Charlotte, NC
6030 Piedmont Row Drive South
Charlotte, NC 28210, USA

Residence Inn - Charlotte
Residence Inn-Charlotte, NC
6030 Piedmont Row Drive South
Charlotte, NC 28210, USA

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.