Guest Service Agent

Buyidahorealestate

Brigham City (UT)

On-site

USD 17,000 - 22,000

Part time

3 days ago
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Job summary

Hampton by Hilton is seeking a Part-Time Front Desk Agent to join our guest services team. You will be the first point of contact for guests, ensuring a warm welcome and smooth check‑in/check‑out process.

This role focuses on delivering friendly, dependable service and maintaining Hilton brand standards. Ideal candidates possess strong communication skills, a positive hospitality mindset, and the ability to multitask in a fast-paced environment.

Qualifications

  • Strong communication and customer service skills.
  • A positive attitude and passion for hospitality.
  • Ability to multitask in a fast-paced environment.
  • Reliable, detail-oriented, and team-focused mindset.

Responsibilities

  • Greet and welcome guests with warmth and professionalism.
  • Check guests in and out efficiently while managing reservations and guest accounts.
  • Respond to guest inquiries and resolve concerns in a courteous, solution-focused manner.
  • Communicate clearly with team members to ensure smooth daily operations.
  • Uphold Hilton brand standards to deliver a consistent and exceptional guest experience.

Skills

Strong communication & customer
Positive attitude & hospitality
Multitasking in fast-paced environment
Reliable, detail-oriented & team‑mind

Job description

We are seeking an enthusiastic, service-driven Part-Time Front Desk Agent to join our guest services team. This role is ideal for someone who enjoys creating memorable guest experiences and takes pride in delivering friendly, dependable service. As the first point of contact for our guests, you will play a key role in representing the Hampton by Hilton brand.

What You’ll Do:
  • Greet and welcome guests with warmth and professionalism

  • Check guests in and out efficiently while managing reservations and guest accounts

  • Respond to guest inquiries and resolve concerns in a courteous, solution-focused manner

  • Communicate clearly with team members to ensure smooth daily operations

  • Uphold Hilton brand standards to deliver a consistent and exceptional guest experience

What We’re Looking For:
  • Strong communication and customer service skills

  • A positive attitude and passion for hospitality

  • Ability to multitask in a fast-paced environment

  • Reliable, detail-oriented, and team-focused mindset

Position Details & Opportunities:
  • Part-time position

  • Flexible scheduling, including weekends and holidays as needed

  • Opportunities for cross‑training and crossover into other departments based on interest and business needs

  • Supportive work environment with opportunities for growth within the Hilton family

If you love working with people and enjoy learning different aspects of hotel operations while being part of a team that puts guests first, we’d love to hear from you—

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