Guest Service Agent

Peachtree Group; Atlanta (GA); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group in Atlanta is seeking a friendly Guest Service Agent (Part-Time) to welcome guests, process check-ins and check-outs, and assist with reservations in a timely, professional manner.

This role emphasizes exceptional service, accurate billing, and adherence to brand standards, with competitive benefits including health coverage, a 401(k) match, paid holidays and PTO, and access to employee assistance programs.

Responsibilities

• Process check-ins and check-outs for guests.
• Secure payments and verify billing accuracy.
• Assist guests with reservations and requests in a friendly, professional manner.

Job description

The Guest Service Agent (Part-Time) is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.