Guest Service Agent - Part Time

The Hamilton Alpharetta; Alpharetta (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Fund

Job summary

The Hamilton Alpharetta is seeking a Guest Service Agent to welcome guests, process check-ins and check-outs, and ensure a smooth arrival experience.

You will handle payments, verify billing, and assist guests with reservations, requests, and special arrangements, all while maintaining brand standards.

This role emphasizes friendly, professional service and timely responses, contributing to guest satisfaction and loyalty at our Alpharetta location.

Responsibilities

• Process guest check-ins and check-outs efficiently.
• Secure guest payments and verify billing accuracy.
• Assist guests with reservations and special requests.
• Provide friendly, professional service in line with brand standards.

Job description

Description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
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