Guest Room Attendant & Hotel Service Specialist

Extended Stay America; Orlando (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Extended Stay America is seeking a dedicated Housekeeper to clean guest rooms in accordance with company guidelines, ensuring a high-quality experience for our guests. The role emphasizes attention to detail, adherence to policies, and prompt coordination with front desk and management.

You will maintain carts, assist with laundry areas, and support other hotel spaces as needed, while upholding safety and cleanliness standards across all areas of the property.

Qualifications

• Understand and follow company policies and procedures.
• Communicate effectively with managers and staff.
• Prioritize tasks to meet time objectives.
• Apply sound judgment in daily housekeeping tasks.

Responsibilities

• Clean assigned guest rooms according to standards.
• Maintain housekeeping carts, rooms, and laundry areas.
• Stock carts and rooms as directed by management.
• Report maintenance issues to front desk or manager on duty.
• Report remaining guest property in checkout rooms to staff.
• Assist guests with reasonable accommodations when possible.
• Follow safety and security policies and training requirements.

Skills

Follow instructions

Communication

Time management

Judgment

Job description

Extended Stay America is seeking a dedicated Housekeeper to clean guest rooms in accordance with company guidelines, ensuring a high-quality experience for our guests. The role emphasizes attention to detail, adherence to policies, and prompt coordination with front desk and management.

You will maintain carts, assist with laundry areas, and support other hotel spaces as needed, while upholding safety and cleanliness standards across all areas of the property.