Guest Room Attendant – Hospitality & Cleanliness Expert

Highgate Hotels, LP; Buffalo (NY); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Paid jury duty leave

Personal leave

Military leave

Job summary

Highgate Hotels - Residence Inn Cheektowaga/Buffalo is seeking a Room Attendant to maintain clean, inviting guestrooms and provide courteous service to guests. The role includes cleaning, stocking supplies, and reporting maintenance issues to ensure guest satisfaction.

The position requires a High School diploma or equivalent, physical ability to lift up to 50 pounds, and strong communication skills to interact with guests and team members in a friendly, professional manner.

Qualifications

• High School diploma or equivalent required or preferred.
• Ability to lift up to 50 pounds and stand for long periods.
• Good written and verbal communication skills.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties and prepare housekeeping carts.
• Remove trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas and closets clean and vacuumed.
• Restock housekeeping carts for next day.
• Replenish chemical bottles.
• Report missing items and maintenance issues to supervisor.
• Ensure overall guest satisfaction.

Skills

Physical strength

Stamina

Communication skills

Education

High School diploma or equivalent

Job description

Highgate Hotels - Residence Inn Cheektowaga/Buffalo is seeking a Room Attendant to maintain clean, inviting guestrooms and provide courteous service to guests. The role includes cleaning, stocking supplies, and reporting maintenance issues to ensure guest satisfaction.

The position requires a High School diploma or equivalent, physical ability to lift up to 50 pounds, and strong communication skills to interact with guests and team members in a friendly, professional manner.