Guest Room Attendant – Elevate Guest Experience

Courtyard by Marriott Buffalo-Airport; Buffalo (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid weekly

401(k) retirement plan with employer -

Paid vacation

Job summary

Courtyard by Marriott Buffalo-Airport located at 4243 Genesee Street, Cheektowaga, NY 14225 is seeking a Room Attendant to clean guest rooms and suites and ensure a high standard of hospitality. The role involves physical tasks and customer interactions, with shifts including weekends and holidays as needed.

Previous hotel experience or willingness to train is welcome. The position emphasizes a friendly, energetic attitude and the ability to work well both independently and as part of a team.

Qualifications

• Previous experience in a hotel setting or open to training.
• Excellent customer service skills.
• Able to work alone or as part of a team.
• Ability to work on feet for extended periods.
• Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs.
• Engaging personality.

Responsibilities

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

Skills

Customer service

Teamwork

Stamina

Education

High School diploma

Job description

Courtyard by Marriott Buffalo-Airport located at 4243 Genesee Street, Cheektowaga, NY 14225 is seeking a Room Attendant to clean guest rooms and suites and ensure a high standard of hospitality. The role involves physical tasks and customer interactions, with shifts including weekends and holidays as needed.

Previous hotel experience or willingness to train is welcome. The position emphasizes a friendly, energetic attitude and the ability to work well both independently and as part of a team.