Guest Room Attendant - Flexible Schedule & Benefits

Embassy Suites Hotel Chicago O'Hare IL; Rosemont (IL); On-site; USD 66,125,000 - 71,635,000; Full time

Benefits offered by this job

Free Parking

401k with company match

Paid vacation

Life Insurance

Employee Discount

Referral Program

Tuition Reimbursement

Union Medical and Dental

Job summary

Embassy Suites Rosemont is hiring a Room Attendant to provide friendly guest service in our hotel. You will clean and prepare 16 guest rooms per shift, restock supplies, and maintain the Hilton standard of cleanliness.

The role requires a customer-service mindset, prior cleaning/hotel experience preferred, and the ability to lift 30 pounds. Work includes weekends with full-time hours and an hourly rate of $23.91.

Qualifications

• Customer service orientation and hospitality mindset.
• Willingness to engage with guests and maintain a positive attitude.
• Ability to follow hotel standards and procedures.

Responsibilities

• Change bed linen and make beds.
• Replace used towels.
• Vacuum carpets.
• Replenish bath care products (e.g., soap and shampoo).
• Report any technical issues and maintenance needs.
• Address guests’ queries (e.g., on additional services).
• Ensure all assigned rooms are clean and tidy by end of shift.

Skills

Customer service

Hospitality

Teamwork

Job description

Embassy Suites Rosemont is hiring a Room Attendant to provide friendly guest service in our hotel. You will clean and prepare 16 guest rooms per shift, restock supplies, and maintain the Hilton standard of cleanliness.

The role requires a customer-service mindset, prior cleaning/hotel experience preferred, and the ability to lift 30 pounds. Work includes weekends with full-time hours and an hourly rate of $23.91.