Hospitality Public Spaces Attendant: Guest-Ready

Sonesta International Hotels; Rosemont (IL); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company & 

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term and Long Term 

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta International Hotels in Rosemont, IL, is seeking a House Attendant to support housekeeping and hotel operations, keeping public spaces clean, organized, and guest-ready across a busy property.

You will assist room attendants and leadership, deliver linens and supplies, and help with deep cleaning, maintenance reporting, and VIP/event support. A background in housekeeping or hospitality is preferred; availability includes mornings, evenings, weekends, and holidays.

Qualifications

• Previous housekeeping, hospitality, hotel, janitorial, facilities, cleaning, or operational experience preferred.
• Ability to work efficiently in a fast-paced hospitality environment.
• Strong attention to detail with focus on cleanliness and readiness.
• Flexible availability including mornings, evenings, weekends, holidays.

Responsibilities

• Maintain cleanliness and presentation standards across hotel public spaces including lobbies, hallways, elevators, restrooms, fitness centers, meeting spaces, and guest-facing areas.
• Support housekeeping operations by delivering linens, towels, amenities, supplies, rollaway beds, cribs, and operational items throughout the property.
• Assist Room Attendants and housekeeping leadership with operational support, deep cleaning projects, room readiness, and housekeeping requests.
• Remove trash, soiled linens, and debris from guest floors, housekeeping areas, and operational spaces throughout shifts.
• Maintain housekeeping closets, storage rooms, linen areas, and housekeeping carts in clean and organized condition.
• Respond promptly and professionally to guest requests, housekeeping calls, and operational needs throughout the hotel.
• Report maintenance concerns, safety hazards, lost and found items, and operational issues promptly to leadership teams.
• Follow sanitation procedures, chemical handling guidelines, hotel safety policies, and operational standards at all times.
• Support VIP arrivals, group business, event setup assistance, and special operational projects as needed.
• Partner closely with Housekeeping, Front Office, Engineering, Laundry, and Operations teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

Skills

Housekeeping exp

Hospitality ops

Guest service

Teamwork

Safety procedures

Job description

Sonesta International Hotels in Rosemont, IL, is seeking a House Attendant to support housekeeping and hotel operations, keeping public spaces clean, organized, and guest-ready across a busy property.

You will assist room attendants and leadership, deliver linens and supplies, and help with deep cleaning, maintenance reporting, and VIP/event support. A background in housekeeping or hospitality is preferred; availability includes mornings, evenings, weekends, and holidays.