Front Desk & Guest Services Specialist

Equity LifeStyle Properties; Whispering Pines (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Benefits package including medical,  d

Job summary

Equity LifeStyle Properties in Newport, North Carolina is seeking a Front Desk Clerk to welcome guests and residents and provide outstanding service. You will act as the property liaison, handle inquiries in person and over the phone, and support maintenance requests to keep the office running smoothly.

Ideal candidates have a high school diploma, at least 1 year in customer service, strong organization, and computer literacy.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Organizational skills

Computer literacy

Education

High school diploma

Job description

Equity LifeStyle Properties in Newport, North Carolina is seeking a Front Desk Clerk to welcome guests and residents and provide outstanding service. You will act as the property liaison, handle inquiries in person and over the phone, and support maintenance requests to keep the office running smoothly.

Ideal candidates have a high school diploma, at least 1 year in customer service, strong organization, and computer literacy.