Guest Experience Concierge — Front Desk

Talentify; Leesburg (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) match

Paid vacations

Job summary

Equity Lifestyle Properties in Leesburg, FL is seeking a Front Desk Receptionist to provide exceptional guest and resident service at the property level. You will respond to inquiries in person and by phone, handle payments, and support operations with timely reporting and coordination with the Property Manager.

The role requires a high school diploma and 1+ year of customer service experience, plus strong organizational skills and computer literacy.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Education

High school diploma

Tools

Computer literacy

Job description

Equity Lifestyle Properties in Leesburg, FL is seeking a Front Desk Receptionist to provide exceptional guest and resident service at the property level. You will respond to inquiries in person and by phone, handle payments, and support operations with timely reporting and coordination with the Property Manager.

The role requires a high school diploma and 1+ year of customer service experience, plus strong organizational skills and computer literacy.