Guest Services Specialist – Front Desk

Equity LifeStyle Properties, Inc.; Newport (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) with company match

Paid vacations and holidays

Sick time

Job summary

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk for our Newport, North Carolina property. The role involves serving guests and residents, handling inquiries, and supporting daily operations with a friendly, professional approach.

Responsibilities include processing payments, generating reports, and coordinating with the Property Manager to resolve issues promptly. A high school diploma and 1+ year of customer service experience are required; strong organizational and computer

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication skills

Organizational skills

Computer literacy

Education

High school diploma

Tools

POS systems

Job description

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk for our Newport, North Carolina property. The role involves serving guests and residents, handling inquiries, and supporting daily operations with a friendly, professional approach.

Responsibilities include processing payments, generating reports, and coordinating with the Property Manager to resolve issues promptly. A high school diploma and 1+ year of customer service experience are required; strong organizational and computer