Guest Relations Concierge

Blanchard-Valley-Health-System; Findlay (OH); On-site; USD 31,000 - 42,000; Full time

Job summary

Blanchard-Valley-Health-System invites applications for a Guest Reception Associate. You will greet guests, determine needs, and manage traffic flow in a professional, service-oriented manner.

A strong emphasis on hospitality, confidentiality, and teamwork supports smooth daily operations. Responsibilities include scheduling assistance, timely communication of delays, and participation in training and process improvement initiatives to enhance patient and guest experiences.

Qualifications

• High school diploma or GED required.
• Fluent in English (oral and written).
• Keyboarding skills, data entry and PC experience with Microsoft Office knowledge.

Responsibilities

• Greet guests and determine their needs, monitor traffic flow with clear communication.
• Maintain a professional appearance per BVHS policy.
• Promote and enforce safe work practices.
• Assist with scheduling, notify contacts, and communicate delays.
• Protect patient confidentiality at all times as required by regulations.
• Participate in educational activities, in-services, and process improvements.

Skills

Customer service

Communication skills

English fluency

Microsoft Office

Hospitality

Data entry

Flexible schedule

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Blanchard-Valley-Health-System invites applications for a Guest Reception Associate. You will greet guests, determine needs, and manage traffic flow in a professional, service-oriented manner.

A strong emphasis on hospitality, confidentiality, and teamwork supports smooth daily operations. Responsibilities include scheduling assistance, timely communication of delays, and participation in training and process improvement initiatives to enhance patient and guest experiences.